FAQs

Frequently Asked Questions

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How do I obtain a Tech Pubs account?

To request an account, go to https://www.customers.utcaerospacesystems.com, and click on “Request an Account” on the bottom left column. Fill out the required information, and click on the “Request Account” button located on the bottom of the page. The business unit for Deicing Systems products is “Sensors and Integrated Systems - Ohio”. You need to include the aircraft that you fly, maintain or operate in the comment area.

Where can I obtain SDS’ for Goodrich products?

All SDS’ are available for free download on the Goodrich Tech Pubs website at https://www.customers.utcaerospacesystems.com. You must have an account to obtain all publications. Once you log-in, ensure the drop down menu on the top right reads "Technical Publications", and enter the material part number.

What is the shelf life Goodrich products?

The majority of Goodrich products do not have a shelf life and are considered to be “On Condition”. Goodrich provides information on what you should look for to determine if a product can still be used.

Evidence of degradation in many of our age-sensitive products such as cements, edge sealer, primer, etc. are listed in the Goodrich “On Condition Statement” which can be found in the Replacement Parts List (RPL) Catalog.

For pneumatic de-icers,  ATA 30-10-31 Installation Manual includes a thorough inspection procedure  that can be performed after the 84 month warranty period has ended to ensure the de-icer still functional and without damage.

 When inspecting prop de-icers, the active heating area of the de-icer should flexible, smooth, and soft to the touch. Common indications of prop deicer degradation are discolored areas, rips and/or tears. Check the resistance of the deicer per the aircraft manual and ensure that the wiring and connection areas have not been compromised.

It is best if de-icers are stored in their original packaging in a cool, dry place, out of direct sunlight.

For shelf life questions on other Goodrich parts, please contact Goodrich Product Support.

What is the warranty on Goodrich products?

General warranties on Goodrich products are as follows:

Pneumatic De-Icers: Twenty-four (24) months or 3,000 flight hours from date of sale to aircraft user, whichever occurs first, but not beyond eighty-four (84) months from date of manufacture.

Electrothermal Anti-Icers/De-Icers: Eighteen (18) months or 2,000 flight hours from (Including Propeller De-icers) date of sale to aircraft user, whichever occurs first.

Potable Water/Specialty Heated Products: Eighteen (18) months or 2,000 flight hours from date of sale to aircraft user, whichever occurs first.

Ice Protection Systems Components: Twelve (12) months or 1,000 flight hours from date of sale to aircraft user, whichever occurs first.

In what order should I use the Goodrich care products on my de-icer?

Goodrich care products can be used separately or in combination per application instructions described in ATA 30-10-31 Installation Manual.

The correct order of application for neoprene de-icers is shown below:

AgeMaster®No.1 --> ShineMaster® --> Aerospace Protectant™ -->ICEX®II

The correct order of application for Estane® de-icers is shown below:

ShineMaster® --> Aerospace Protectant™ -->ICEX®II

The correct order of application for Urethane de-icers is shown below:

Aerospace Protectant™ --> ICEX®II

SILVERboot™  polish can also be used on silver Urethane de-icers, if desired. It would be applied before the Aerospace Protectant™.

How do I find the surface ply material and other information about my de-icer?

Each Goodrich de-icer has a laser brand on it that includes information on that particular de-icer such as surface ply material, part number, serial number, cure date, etc. The laser brand is generally located on the lower wing surface on the inboard end of the de-icer.

What edge sealer do I use on my de-icer? Where can I find the mixing instructions

The correct edge sealer depends on the color and surface ply material of your de-icer. The below table displays which kit you should use and the corresponding mixing instructions you will need. If the required instructions are not included in the kit you receive, you can obtain a copy via the Tech Pubs website. Please note that edge sealer kits are the same from both standard and FASTboot® de-icers.

 
De-Icer Color De-icer Surface Ply Material Edge Sealer Kit P/N  Instructions ATA#
Black Neoprene A-56-B 30-10-31, section III
Black Neoprene 74-451-P 30-10-60
Black Estane® 74-451-K 30-10-84
Black Estane® 74-451-P 30-10-60
Silver Urethane 74-451-AQ 30-10-94
Silver Estane® 74-451-R 30-10-39
What are the repair limits on my de-icer?

The allowable number of patches is as follows:

  • 3 small patches per 12" square (Small patch is 2-1/2" X 1-1/4")  –or–
  • 2 medium patches per 12" square (Medium patch is 5" X 2-1/2")  –or–
  • 1 large patch per 12" square (Large patch is 5" X 10") –or–
  • 2 small patches and 1 medium patch per 12“ square
  • Also, no more than 20 pinhole (1/16” or smaller) repairs are made per 12" square.

Please note that the patch repair must extend beyond damaged area at least 1/2" in all directions.

Damage that requires replacing the deicer includes:

  • Cuts, tears or ruptures that cut the inflatable tube fabric and/or exceed 4” x 9”.
  • Broken stitch or thread.
  • Damage that leaks air and exceeds the patch guidelines

For more information see document:  Goodrich De-Icing_ What are my Repair Limits

What type of damage can occur on my de-icer?

Goodrich has provided SNL 05-064 to provide definitions that are helpful in describing de-icer damage. The Service Newsletter provides descriptions and example pictures of types of damage as well as if it may be considered warrantable damage. It also includes guidelines for return of the de-icer and how to make a warranty claim. SNL 05-064 is available for free download on the Goodrich Tech Pubs website. Go to https://www.customers.utcaerospacesystems.com, click on “Search Documents” on the left column, and enter “05-064.” Please note that you DO NOT need to have an account in order to download Service Newsletters.

Where can I purchase Goodrich products?

Aviall is the distributor for all Goodrich pneumatic and propeller de-icing system products (+1 800 AVIALL1 or +1 800 284 2551).

Kapco is the distributor for potable water systems and specialty heated products (+1 860 581 5700).

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