Overhaul & Repair

UTC Aerospace Systems Warranty and Repair Contact Information

Repairs and Warranty
UTC Aerospace Systems Customer Services
4115 Corporate Center Drive
Monroe,  NC 28110-1313 USA
Phone: +1 704 282 2500
Toll Free: +1 704 282 2511
Email:Customer Service

Elena Gonzalez
Customer Service
Phone: +1 704 282 2728
Fax: +1 704 290 5958
Email: Elena Gonzalez

Zero Flight Hour Returns
Customer Support
Email

AOG and Critical Requirements
UTC Aerospace Systems Customer Response
US Toll Free Phone: 1 877 808 7575
Phone: +1 860 654 2500
Fax: +1 860 660 0372
Email: Customer Response Center

UTC Aerospace Systems (Goodrich) Customer Portal
Web: https://customers.goodrich.com
You can access the e-commerce sites from the Customer Portal or go directly to each site via its web address.  The e-commerce sites offer the following:

- place orders online
- submit request for quotes (RFQs) online
- set up email alerts for order status changes
- find pricing, availability and lead time
- get detailed order status
- view detailed repair order status

UTC Aerospace Systems (Goodrich) De-Icing Authorized Outside Repair Facilities

Midwest Aero Support Inc.
1303 Turret Drive
Machesney Park, IL 61115 USA
Phone: +1 815 398 9202
Toll Free: +1 888 849 9520
Fax: +1 815 398 9308

B&S Aircraft Parts & Accessories
1414 South Mosley
Wichita, KS 67211 USA
Phone: +1 316 264 2397
Toll Free: +1 800 835 2961
Fax: +1 316 264 7898
Email: Sales

Precision Electronics, LLC.
5000-A Clark Howell Hwy.
Atlanta, GA 30349 USA
Phone: +1 404 767 4667
Fax: +1 404 765 1722
Email: Customer Service

Canadian Aero Accessories Ltd.
170 George Craig Blvd. N.E.
Calgary, Alberta  T2E 7H2 Canada
Phone: +1 403 250 9077
Fax: +1 403 250 6841
Email: Sales

Saab AB
Aircraft Services Division
Nobymalmsvägen 
SE-581 82 Linköping
Sweden
Phone: +46 (0) 13 231 861
Fax: +46 (0) 13 182 338