FAQs

To request an account, go to https://www.customers.utcaerospacesystems.com, and click on “Request an Account” on the bottom left column. Fill out the required information, and click on the “Request Account” button located on the bottom of the page. The business unit for De-icing Systems products is “Sensors and Integrated Systems - Ohio”. You need to include the aircraft that you fly, maintain or operate in the comment area.

Goodrich maintains product SDS’ in multiple languages and formats. All SDS’ are available for free download here

They are also available on the Goodrich Tech Pubs website at https://www.customers.utcaerospacesystems.com. You must have an account to obtain all publications. Once you log-in, ensure the drop down menu on the top right reads "Technical Publications", and enter the material part number.

The majority of Goodrich products do not have a shelf life and are considered to be “On Condition”. Goodrich provides information on what you should look for to determine if a product can still be used.

Evidence of degradation in many of our age-sensitive products such as cements, edge sealer, primer, etc. are listed in the Goodrich “On Condition Statement” which can be found in the Replacement Parts List (RPL) Catalog.

For pneumatic de-icers,  ATA 30-10-31 Installation Manual includes a thorough inspection procedure  that can be performed after the factory warranty period has ended to ensure the de-icer still functional and without damage. For more information, see document: On_Condition_Reference_Guide.pdf

 When inspecting prop de-icers, the active heating area of the de-icer should flexible, smooth, and soft to the touch. Common indications of prop deicer degradation are discolored areas, rips and/or tears. Check the resistance of the deicer per the aircraft manual and ensure that the wiring and connection areas have not been compromised.

It is best if de-icers are stored in their original packaging in a cool, dry place, out of direct sunlight.

For shelf life questions on other Goodrich parts, please contact Goodrich Product Support.

General warranties on Goodrich products are as follows:

Pneumatic De-Icers:

           Business * and General Aviation Aircraft: Five years or 3,000 flight hours from date of installation, whichever occurs first.

           Regional Aircraft**: 3 years or 4,000 flight hours from date of installation, whichever occurs first.

           Engine Inlet: 2 years or 3,000 flight hours from date of installation, whichever occurs first.

Electrothermal Anti-Icers/De-Icers: Eighteen (18) months or 2,000 flight hours from (Including Propeller De-icers) date of sale to aircraft user, whichever occurs first.

Potable Water/Specialty Heated Products: Eighteen (18) months or 2,000 flight hours from date of sale to aircraft user, whichever occurs first.

Ice Protection Systems Components: Twelve (12) months or 1,000 flight hours from date of sale to aircraft user, whichever occurs first.

*Business aviation is defined as 14 CFR Part 121 or Part 135 operations and less than 19 seats or less than 19,000 lbs MTOW.

**Regional aircraft is defined as 19 seats or greater or in excess of 19,000 lbs MTOW

Goodrich care products can be used separately or in combination per application instructions described in ATA 30-10-31 Installation Manual.

The correct order of application for neoprene de-icers is shown below:

AgeMaster®No.1 --> ShineMaster® --> Aerospace Protectant™ -->ICEX®II

The correct order of application for Estane® de-icers is shown below:

ShineMaster® --> Aerospace Protectant™ -->ICEX®II

The correct order of application for Urethane de-icers is shown below:

Aerospace Protectant™ --> ICEX®II

SILVERboot™  polish can also be used on silver Urethane de-icers, if desired. It would be applied before the Aerospace Protectant™.

Each Goodrich de-icer has a laser brand on it that includes information on that particular de-icer such as surface ply material, part number, serial number, cure date, etc. The laser brand is generally located on the lower wing surface on the inboard end of the de-icer.

The correct edge sealer depends on the color and surface ply material of your de-icer. The below table displays which kit you should use and the corresponding mixing instructions you will need. If the required instructions are not included in the kit you receive, you can obtain a copy via the Tech Pubs website. Please note that edge sealer kits are the same from both standard and FASTboot® de-icers.

The allowable number of patches is as follows:

• 3 small patches per 12" square (Small patch is 2-1/2" X 1-1/4")  –or–
• 2 medium patches per 12" square (Medium patch is 5" X 2-1/2")  –or–
• 1 large patch per 12" square (Large patch is 5" X 10") –or–
• 2 small patches and 1 medium patch per 12“ square
• Also, no more than 20 pinhole (1/16” or smaller) repairs are made per 12" square.

Please note that the patch repair must extend beyond damaged area at least 1/2" in all directions.

Damage that requires replacing the deicer includes:

• Cuts, tears or ruptures that cut the inflatable tube fabric and/or exceed 4” x 9”.
• Broken stitch or thread.
• Damage that leaks air and exceeds the patch guidelines

For more information see document:  Goodrich De-Icing_ What are my Repair Limits

Goodrich has provided SNL 05-064 to provide definitions that are helpful in describing de-icer damage. The Service Newsletter provides descriptions and example pictures of types of damage as well as if it may be considered warrantable damage. It also includes guidelines for return of the de-icer and how to make a warranty claim. 

AAR is the master distributor for all Goodrich pneumatic and propeller de-icing system products (+1 877-227-9200 or email AAR at goodrichdeice@aarcorp.com).

Proponent is the distributor for potable water systems and specialty heated products (+1 860 581 5700).

Visit Where to Buy.

Goodrich de-icers can be cleaned using mild soap and water. Authorized cleaners such as Goodrich Aerospace Cleaner™ are especially useful in stubborn areas as well as for bug  removal. A general cleaning detergent, such as Calla 800, can be used to clean off dirt and chemical contaminates. Isopropyl alcohol can also be used in localized troubled areas.

ShineMaster™ Prep should be used to remove previously applied care products such as ShineMaster™ cosmetic material. Depending on the number of existing ShineMaster™ layers on the de-icer, this may take a few iterations. If you find some spots that are difficult to remove, try laying rags soaked with ShineMaster™ Prep across the surface and cover with plastic (to slow down evaporation). Allow this to sit for five minutes before removing.

Goodrich no longer provides aftermarket STC retrofit de-icing system kits; however, we can advise that the STC kit numbers are available through Parker Hannifin for the following aircraft:

SA863CE – Beech Baron Model 58

SA799CE – Beech Baron Model D & E55 (95-B55 & 95-C55)

SA701CE – Cessna 310

SA808CE – Cessna 320

SA55GL – Cessna 340

SA646CE – Cessna 401 & 402 & 414

SA667CE/SA668CE – Piper PA-23-250

SA473GL – Piper PA-34-200T

In most cases, Goodrich provides the pneumatic de-icing boots for these kits. Goodrich was the type-certified OEM supplier for the de-icing boots on the original production aircraft. Be sure to ask for Goodrich parts for your kit.

Long slits or cracks on the de-icer that appear relatively straight (and usually in the middle of the air tubes) may be cold-cracking. Cold-cracking occasionally occurs when the de-icers are cold-soaked below their designed operating parameters (-40 °F/-40 °C) and inflated when brittle.  It is not a warrantable defect, and while it may be repaired if within the repair limits, the damage often extends beyond approved repairs.

For more information see document:  Goodrich_Installation_Care_Maintenance_RefGuide.pdf

3M Scotch-Weld™ Neoprene High Performance Rubber and Gasket Adhesive 1300L with Toluene is the most commonly used authorized adhesive for bonding standard de-icers. 1300L should be used per the installation instructions provided in Goodrich ATA 30-10-31. Approved products are as follows:

NOTE: “Toluene free” 3M Scotch-Weld™ Contact Rubber Adhesive 1300L is not approved for use to bond Goodrich pneumatic de-icers (see SIL 2011-01 for additional details).

British Bostik (Boscolite 9252 primer, Bostik 2402 cement, and Bostikure D accelerator) is an approved alternative adhesive, which should be applied per the instructions in 30-10-31.